Orders are dispatched using Royal Mail, or for bulky items (eg larger spotting scopes and tripods) ParcelForce Express 48 service. For overseas orders, please email us for a quotation as shipping fees vary widely depending on size, weight, value and destination. Unfortunately we are unable to send optical equipment with a value of £300 or more to destinations outside Europe and we do not ship items of any value to South Africa.
Orders are dispatched during our normal opening hours. We aim to dispatch orders received by 3pm the same day on Tuesday, Wednesday, Thursday, Friday and Saturday (up to midday). Orders received on Saturday (after midday), Sunday and Monday are dispatched on Tuesday.
Please note that for selected postcodes in the Channel Islands and far north of Scotland items sent by Royal Mail Special Delivery may not be delivered by 1pm next working day but will take no longer than 3 working days.
If you are not at home when delivery is attempted the parcel will be returned to your nearest Royal Mail/ParcelForce depot and a card will be left providing you with options for collecting from the depot, redelivery at a time to suit you or delivery to your nearest Post Office branch for collection.